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Abby & Matt

May 1, 2026 • Montego Bay, Jamaica

Abby & Matt

May 1, 2026 • Montego Bay, Jamaica

Questions?

When is payment due?

Final payment is due February 12th.

What is Tommy Bahama Formal?

Also know as beach casual. For men, short-sleeved button-downs/Hawaiians encouraged, tie highly optional. We do recommend long pants and closed toed shoes. For women, sundresses or dressy separates and sandals.

Will I be refunded my previous deposit and payments?

Yes! You will receive 100% refunds for any payments made for your reservations.

What is the maximum room occupancy for the Iberostar Joia Rose Hall?

The maximum room occupancy is TWO. This is different than the last resort (Hyatt Zilara).

What do I do if i previously had a reservation with 3 or 4 people?

We should already have reached out to you. We understand this is a big change and want to work with you to figure out the best solution.

What if the room I want is not what Crissy sent me?

We may be able to place you into alternative rooms, please let Crissy know if you have preferences. Otherwise new rooms were selected based on previous reservations.

Can I stay at the sister resort? (Suites and Waves)

Yes, however: The Iberostar Rose Hall property contains three resorts "Waves Rose Hall Beach", "Selection Rose Hall Suites" and "Joia Rose Hall". The room block is for the Joia resort, which is the adults only side and has access to the other two resorts. Guests staying at the Suites or Waves side of the resort do NOT have access to the Joia side of the resort. Suites and Waves are family friendly resorts. We encourage all guests to stay at the Joia side of the resort to ensure access to where most guests will likely spend their time.

how does the resort change effect guests?

You will have to make a new reservation at the Iberostar Joia but thankfully Crissy will do majority of this work for you. There will be some changes in cost, we did our best to choose a comparable resort. We are able to keep the same wedding date (Friday, May 1st) and Iberostar Joia is also conveniently located close to the Montego Bay airport - so no changes to flights if already booked!

Should I book my flights?

Yes, its safe to book flights for these dates!

Do i need a passport?

Yes, and please be sure it does not expire within 6 months of the trip.

What is the minimum number of nights to stay?

The baseline minimum to book is 3 nights.

What if I want to stay longer than what is available?

If you have any issues booking additional nights through our booking website link, please reach out to Crissy and she can assist you!

What additional activities are planned?

None at this time, enjoy your vacation as your heart desires! There are plenty of options through the resort and in the area if you want to explore.

Can I stay at a different resort?

Yes, but you will only have access to the Joia property during the wedding activities on May 1.

What is included during the stay?

Iberostar JOIA Rose Hall is an adults only, all-inclusive resort with unlimited food and drinks (including alcohol). You will also have access to all areas on the Suites and Waves sides of the resort.

Do I need travel insurance?

No, but it is encouraged. There is an option to add travel insurance to your trip at the time of booking. Please see additional information at the bottom of the page under Resort & Reservations.

What if i already bought travel insurance from the last reservation?

The travel insurance company is allowing previously purchased insurance to be transferred to the new reservations at the Iberstar Joia!

Can I use a different transportation to/from the airport to resort?

Yes! You do not have to use Reggae Tours, although we do encourage it as Crissy will handle most of the arrangements. We have also had great experiences in the past with this company.

What if i cannot attend the wedding?

We completely understand if you are unable to attend our wedding (though you will be greatly missed)!

Do you have a registry?

Your presence at our wedding is the only gift we ask for. If you still feel inclined to send us a gift, below is a link to our registry

Additional questions not listed on this page?

For travel and reservation related questions please reach out to Crissy our travel agent, she is amazing and always willing to help!. For any other questions contact Matt or Abby!

Crissy King-Caillouet

christine@tripguy.com

410-549-5550